Privacy Policy

A legal disclaimer

Last updated: Dec 31st 2025

Build Fitness is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect personal information including, but not limited to:

Name, email address, phone number
Date of birth (where required for services or youth programs)
Billing and payment information
Emergency contact details
Health or fitness-related information voluntarily provided
Website usage data (cookies, IP address, browser type)

We only collect information necessary to provide our services.

2. How We Use Your Information

Your personal information may be used to:

Provide fitness services, programs, and coaching
Manage memberships, bookings, and payments
Communicate regarding schedules, updates, or changes
Improve our services and member experience
Meet legal, regulatory, or safety requirements
Send marketing communications (with consent)

3. Consent

By using our website, registering for services, or providing personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not sell your personal information.

We may share information with:

Third-party service providers (e.g., payment processors, booking software)
Legal or regulatory authorities when required by law
Emergency services where safety is at risk

All third parties are required to protect your information and use it only for authorized purposes.

5. Storage & Security

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

Information may be stored electronically or physically and retained only as long as necessary for the purposes outlined or as required by law.

6. Cookies & Website Data

Our website may use cookies or similar technologies to:

Improve site functionality
Analyze website traffic
Enhance user experience

You can adjust your browser settings to disable cookies, though some features may not function properly.

7. Access & Accuracy

You have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete dat

Requests must be made in writing and may require identity verification.

8. Youth Privacy

For participants under 18 years of age:

Parental or guardian consent is required
Information is collected solely for program administration and safety

9. Changes to This Policy

Build Fitness may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Build Fitness
📧 Email: info@build.fitness

Health Information Notice: Build Fitness is not a medical provider and is not governed by HIPAA. Any health or fitness-related information you choose to share is used solely for coaching, safety, and program purposes and is handled confidentially in accordance with Canadian privacy laws.