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Terms & Conditions

A legal disclaimer

Terms & Conditions - the basics

Last updated: Dec 31st 2025

By accessing or using the Build Fitness website, facilities, classes, programs, services, or purchasing any membership, package, or session, you agree to the following Terms & Conditions. Please read them carefully.
 

1. Acceptance of Terms

By registering for services, booking a class, attending a session, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you do not agree, please do not use our services.
 

2. Eligibility & Participation

  • Participants must be at least 18 years of age, or have parent/guardian consent for youth programs.

  • You confirm that you are physically capable of participating in fitness activities and have no medical condition that would prevent safe participation unless disclosed to Build Fitness in writing.

  • Build Fitness reserves the right to refuse service or limit participation for safety, behavioral, or policy reasons.
     

3. Memberships, Packages & Payments

  • All memberships, class packs, and training packages are non-transferable.

  • Payments are processed automatically according to your selected plan.

  • Memberships continue on a recurring basis unless properly cancelled in accordance with our cancellation policy.

  • Prices are subject to change with reasonable notice.
     

4. No Refund Policy

All purchases are final.

Build Fitness does not offer refunds for:

  • Unused classes or sessions

  • Missed sessions

  • Early cancellations

  • Schedule changes

  • Dissatisfaction with results

Exceptions may only be made at the sole discretion of Build Fitness.
 

5. Booking, Late Cancellation & No-Show Policy

  • Participants are responsible for managing their own bookings.

  • A late cancellation is defined as cancelling outside the gym’s stated cancellation window.

  • Late cancellations and no-shows may be subject to a fee and/or loss of session credit.

  • Repeated late cancellations or no-shows may result in restricted booking privileges or account suspension.
     

6. Failed Payments

  • If a scheduled payment fails, a $5 failed payment fee may be applied.

  • Membership access may be suspended until payment is successfully processed.

  • Continued failed payments may result in account cancellation or collections.
     

7. Training, Coaching & Results Disclaimer

  • All training programs are provided for general fitness and educational purposes.

  • Results vary based on individual effort, consistency, nutrition, and lifestyle.

  • Build Fitness makes no guarantees regarding weight loss, performance improvement, or specific outcomes.
     

8. Assumption of Risk

Participation in fitness activities involves inherent risks, including but not limited to:

  • Muscle soreness or strain

  • Injury

  • Cardiovascular events

By participating, you voluntarily assume all risks, known or unknown, associated with physical exercise.


9. Release & Waiver of Liability

To the fullest extent permitted by law, you agree to release, waive, and hold harmless Build Fitness, its owners, coaches, employees, contractors, and affiliates from any claims, injuries, damages, or losses arising from participation in our programs or use of our facilities.


10. Youth Programs

  • Parents or guardians are responsible for ensuring accurate information is provided for youth participants.

  • Build Fitness reserves the right to modify or remove youth participants from programs for safety or behavioural concerns.

  • No supervision is provided outside of scheduled program times.


11. Media & Marketing Release

By attending sessions or events, you grant Build Fitness permission to use photographs or video footage taken during classes or events for marketing, promotional, and social media purposes unless you notify us in writing.


12. Facility Rules & Conduct

  • Respectful behaviour toward coaches, staff, and other members is required at all times.

  • Harassment, unsafe conduct, or disruptive behaviour may result in immediate removal without refund.

  • Proper athletic footwear and attire are required.


13. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. We do not sell your personal data.


14. Changes to Terms

Build Fitness reserves the right to update or modify these Terms & Conditions at any time. Continued use of services constitutes acceptance of any changes.


15. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia, Canada.


16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Build Fitness
📧 Email: info@build.fitness

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